Terms & Conditions
Payments
Prices are subject to change. Please confirm current rates before booking. By paying any part of the invoice, the hirer agrees to these Terms & Conditions.
A $300 deposit is required to secure your event date and time. Bookings are not confirmed until the deposit has been received.
The remaining balance must be paid to Shutter Booth no later than 14 days prior to the event date.
Bookings made within 7 days of the event require full payment within 48 hours of booking.
Late payments exceeding 30 days past the event date may incur a late fee of $100 per month until the invoice is paid.
Travel surcharges may apply for events located more than 35 km from Caroline Springs.
Certain peak dates may be subject to additional surcharges.
Props supplied by Shutter Booth must be returned in good condition at the end of the event. Charges may apply for lost or damaged items.
GST
All prices are exclusive of GST unless otherwise stated.
Cancellations
Deposits are non-refundable.
If the hirer cancels within 30 days of the event date, the deposit may be held as credit toward a future booking (subject to availability).
Any changes to the event date or time must be communicated in advance. Shutter Booth cannot be held responsible for delays or disruptions caused by venue operations or unforeseen circumstances.
Privacy
Shutter Booth respects your privacy and will not sell or share your personal information with third parties. Reasonable measures are taken to ensure your information remains secure.
CBD Parking
If the event is located within the Melbourne CBD during a weekday, parking costs incurred during 7am–5.30pm will be arranged or covered by the hirer.
Delivery, Setup & Service
Delivery, setup and pack-down of the equipment are included.
Time required for delivery, setup and pack-down is outside the hire period.
The booth attendant will aim to arrive approximately one hour prior to the hire time to allow for setup.
Earlier setup times may be arranged where required. Additional fees may apply for significantly early setup requests.
A trained booth attendant will remain within close proximity of the booth during operation to ensure smooth running of the equipment.
The hirer is responsible for any damage to equipment caused during the hire period.
Use of Images
By hiring Shutter Booth, the hirer grants permission for photos taken during the event to be used on the Shutter Booth website and for promotional purposes.
If you prefer that your images not be used, please notify Shutter Booth prior to the event.
Shutter Booth will not use any images deemed inappropriate or harmful.
Force Majeure
Shutter Booth will not be liable for failure to perform services due to circumstances beyond reasonable control. This includes but is not limited to:
• natural disasters
• internet outages
• venue restrictions
• labour disputes
• acts of terrorism or war
• equipment failure outside reasonable control
Equipment Misuse
Shutter Booth reserves the right to suspend or stop booth operation if equipment is being used in a dangerous or damaging manner.
The hirer is responsible for any loss, damage, or theft of the photo booth, equipment, or accessories provided by Shutter Booth for the duration of the hire period.
Any damage caused by guests, venue staff, or any person attending the event (whether accidental or intentional) will be the responsibility of the hirer. The hirer agrees to cover the full cost of repair or replacement of any damaged or lost items.
If equipment is deemed irreparable or unsafe for further use, the hirer will be liable for the full replacement value of the item(s).
Shutter Booth reserves the right to invoice the hirer for any repair or replacement costs following the event.
overpayment
Due to the additional back-end work from our accounting software, any refunds made as a result from overpayments from an invoice will be charged a $25 administration fee. Please ensure you look at the remaining balance to ensure the correct payments are made.
Online Gallery
Your online gallery will remain available for three months following your event.
You will receive access details to download your images. The gallery will automatically expire after this period, so please ensure your images are downloaded before removal.
Once removed, the gallery may not be recoverable.
venue requirements
Venue Requirements
The venue must provide sufficient space, access to standard power outlets, and safe operating conditions for the booth.
Weather Protection
For outdoor events, the booth must be placed in a covered or weather-protected area.
Power Supply
A standard 240V power outlet within 5 metres of the booth setup location is required.
Agreement
Any variations to these Terms & Conditions must be agreed to in writing by Shutter Booth.